Betting Rules

2. Placing and accepting bets

A bet is normally submitted when you select the relevant option, enter or choose your stake and confirm the bet through the available betting interface. Before confirmation, review all information carefully. A bet is not necessarily accepted merely because a selection has been added to a bet slip or because a request has been sent to the website.

A bet is accepted only when the system confirms acceptance and records it in your account or displays another clear confirmation. The record should be checked promptly. If a bet does not appear to have been accepted, do not assume that it has been placed. You should also avoid repeatedly submitting the same request where the status is unclear.

The information shown at the time of confirmation may include the selection, market, stake, odds, possible return, event or game details and any relevant conditions. You are responsible for checking this information before completing the transaction. Once accepted, a bet may not be changed or cancelled unless the applicable product rules expressly allow it.

Bet status and account records

• A pending bet has been submitted but is awaiting a final system or market status.
• An accepted bet has been recorded and is subject to the applicable settlement rules.
• A settled bet has been assessed using the relevant outcome and rules.
• A void or cancelled bet is not treated as a normal winning or losing bet, and the applicable product rules determine the resulting account adjustment.
• An account record, transaction history or other system record may be used to verify the details and status of a bet.

Mbit Casino may reject or decline a bet before acceptance. This may occur because a market has closed, a product is unavailable, a technical issue has affected the request, account conditions have not been met, or a bet cannot be accepted under the applicable rules. A displayed price, return or market status is not a guarantee that a bet will be accepted.

You must have sufficient available funds or other approved betting balance for the stake you wish to place. A bet may be declined if the required amount is not available. Account balances, stakes and returns may be displayed in the currency supported by the relevant product, and you should review the amount shown before confirmation.

4. Prohibited conduct, disputes and responsible play

You must use Mbit Casino honestly and in accordance with the law. Attempts to interfere with the website, exploit a weakness, manipulate an outcome, use unauthorised software, conceal identity or operate more than one account where this is not allowed may lead to action under the applicable terms.

• Do not use another person’s account, payment method or identity details without proper authorisation.
• Do not place bets using funds that you do not have the right to use.
• Do not attempt to alter, reverse or dispute a legitimate transaction through dishonest means.
• Do not use automated tools or technical methods to gain an unfair advantage unless expressly permitted.
• Do not exploit obvious errors, malfunctioning features or incorrect settlement information.
• Do not engage in conduct that could compromise the fairness, security or availability of the service.

If you believe a bet has been accepted, settled or adjusted incorrectly, review the bet record and the applicable product rules first. Keep a note of the relevant date, time, market, selection and transaction information. Any query or complaint should be raised through the available support process, with enough information to allow the matter to be investigated.

A review may involve checking account records, system logs, bet confirmations, official outcomes and the rules that applied when the bet was placed. The final assessment will take account of the evidence available and any legal or regulatory obligations that apply. Some matters may take time to review, particularly where an event result or technical issue requires confirmation.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and never bet more than you can afford to lose. Take regular breaks, avoid betting when upset or under the influence of alcohol or drugs, and do not chase losses by increasing your stake.

• Use any available responsible gambling tools or account controls that suit your needs.
• Consider setting personal spending, deposit, session or access limits where those options are available.
• Take a break or request account restrictions if betting is becoming difficult to control.
• Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
• Never ask another person to gamble for you or attempt to bypass an account restriction.

These Betting Rules should be read together with the current website terms and the specific rules for each product. Mbit Casino may update the rules when required by changes to the service, law or applicable compliance requirements. The version made available on the website will apply from its stated effective date.